I lately experienced a flight cancelled by American Airways and stood inside a line for 45 minutes to have rebooked on An additional flight. I used to be shocked to understand that the gate brokers did not have a perspective in to the obtainable USAIR flights.
Wanda also ordered a wheelchair for me as one had NOT been requested While I had requested one when I acquired my ticket.
I just obtained off the cellphone with Connie Sanders while in the DFW Business office. I requested for her identify since she was so type and helpful to us. I have hardly encountered an individual so helpful and caring. If all of your Associates might be like her you would've an excellent airline.
The very first thing I recognized was the Plane alone since I have really labored During this area. The first aircraft I used to be on wasn't even developed in the usa and was so in Brazil prior to I was even born.
I desired to take a instant to contact out the great client service Connie Sanders within your Dallas Business office gave my wife And that i in an extremely stress filled problem. Connie went earlier mentioned and beyond to make certain we were being looked after and her level of notice to fixing our issues stuffed day was incredible, she single handedly restored my faith in your Group and she or he deserves congratulations for that function that she does.
Hello，I planned to talk to questions on bring a cat within the U.S. to China, so I named your Chinese service. The girl identified as Annie picked my cellphone. I questioned my dilemma and she or he reported †there isn't a way†I explained anyone instructed me it is achievable. She claimed †They are really lying†she didn't give me any rationalization. I made a decision to connect with once again, Yet another female answered my phone.
American Airways has the worst client service of all Airways I've used in my 63 a long time. My wife’s anniversary earrings ended up stolen outside of her suitcase on June 20, 2013 and Buyer service has REFUSED to Get in touch with us back again after reporting the thief the day it transpired.
The entire opposite is your personnel Liibide (sorry I didn’t have the spelling of his identify). I be reluctant to contact him a Buyer Service Rep. He did help me with a few complications I had on my outgoing flight but in essence was of no help in any respect with my return flight.
By far the worst traveling knowledge I have at any time experienced on a domestic flight! Late stry for no clear rationale and took 40 mins to get to terminal. Then another forty to acquire bags. Terrible.
I ordered an airline ticket through expedia for journey in March 2016. the data gained with my order indicated which i need to Call the airline for seat assignment. These days, I contacted the airline, superb purchaser service . However, I was knowledgeable that mainly because I didn't ordered my ticket straight from your airline, there would be a charge for me to obtain a seat.
the AA particular person for the AA terminal to become quite snide, when in fact I had accomplished all the things in my Manage to have to the plane within a timely style.
Flight 686 dec 26 2015 My partner & i have been explained to the incorrect transfer terminal gate in charlotte on airplane planning to freeport in lieu of nassau. I went to flight attendant behind counter to clarify flight. He checked out me humorous Once i mentioned nassau smirked never ever checked out my ticket to make clear Site This flight was an hour or so delayed so there was no rush.
I'm sixty two many years aged, and was over a flight from Orange County, Ca to Jacksonville, NC. All went well until eventually I arrived at Charlotte,NC. Because I had wheel chair aid I used to be helped in any other case I do think I would not are actually. Soon after two flight had been cancelled on Related Site that night I wasn’t truly certain what I might do. But due to the kindness within your workers they wheeled me to shopper service each occasions, And at last on acquiring the information that Yet another flight would not be scheduled until eventually the early morning of your 3rd they created absolutely sure I'd a motel compensated for by american Airways which I a great deal appreciated. Getting by yourself was slightly Terrifying, but I built it through, and managed to obtain back again towards the airport at five:thirty the following early morning. And yet again this flight was cancelled likewise. At this time I arranged to only go to another city. On having on that flight there was a electrical fire inside the cabin in the airplane, and following remaining from the air for around 10 minutes it was circled and we have been taken from the aircraft in a very hurry.
I am now on a flight from JFK to LAX on American Airlines (flight 0019) and was Particularly discouraged that I Nearly missed the flight as a consequence of terribly Very long strains for getting as a result of protection. For my 11:00 struggle, I arrived at the airport at 9:45 — delighted to obtain lots of time for you to reach my gate, or so I believed; I scarcely manufactured it around the flight and I was the last a single from the doorway without the perfect time to get h2o or use the restroom.